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Extremely Slow and Freezing [RESOLVED]
Posted: 24 Jan 2025, 19:04
by Marusha81
Hi,
I have installed the latest version of KORG Pa Manager v5.1 build 2801. When launching the program, it takes about a minute to start. It is extremely slow and freezes every option for approximately one minute. This happens across all sections of the program—Style, Sound, etc.—regardless of what I do.
It is very frustrating and makes the software almost impossible to use. I have already tried uninstalling and reinstalling the program, but the described issues persist.
I’d like to point out that everything worked perfectly until the second-to-last update.
Thanks in advance!
Best regards,
Re: Extremely Slow and Freezing
Posted: 25 Jan 2025, 18:45
by Admin
Marusha81 wrote: ↑24 Jan 2025, 19:04
Hi,
I have installed the latest version of KORG Pa Manager v5.1 build 2801. When launching the program, it takes about a minute to start. It is extremely slow and freezes every option for approximately one minute. This happens across all sections of the program—Style, Sound, etc.—regardless of what I do.
It is very frustrating and makes the software almost impossible to use. I have already tried uninstalling and reinstalling the program, but the described issues persist.
I’d like to point out that everything worked perfectly until the second-to-last update.
Thanks in advance!
Best regards,
Hello,
'it takes about a minute to start.'
-This totally depends on your CPU speed and internet connection. What is your connection speed and which version of Windows are you using?
Re: Extremely Slow and Freezing
Posted: 26 Jan 2025, 13:56
by Marusha81
Thank You for the response,
CPU: AMD Ryzen 5 3600 6-Core at 4.14 GHz
RAM: 32GB
Win 10 Pro 22H2
Network: 100/10 Mb/s
I would like to point out that everything was working fine until the latest KPM update.
The only change I made recently was updating Oracle VirtualBox.
Is it possible that this could be causing the issue, even though VirtualBox has been present all the time and everything was working perfectly?
P.s. Of course, KPM and VB never run at the same time.
Re: Extremely Slow and Freezing
Posted: 30 Jan 2025, 17:22
by CKO
Hello KPM Team,
I have the same problem, since the last two updates the connection breaks after about half an hour. Usually after the automatic notification to save the work.
If you restart the KPM it says that the server is not available and you should try again later.
It can't be due to PC CPU usage or internet connection at home because my computer has enough resources and the internet is also available at 300Mbit
Best regards
Re: Extremely Slow and Freezing
Posted: 31 Jan 2025, 19:31
by Admin
Marusha81 wrote: ↑26 Jan 2025, 13:56
Thank You for the response,
CPU: AMD Ryzen 5 3600 6-Core at 4.14 GHz
RAM: 32GB
Win 10 Pro 22H2
Network: 100/10 Mb/s
I would like to point out that everything was working fine until the latest KPM update.
The only change I made recently was updating Oracle VirtualBox.
Is it possible that this could be causing the issue, even though VirtualBox has been present all the time and everything was working perfectly?
P.s. Of course, KPM and VB never run at the same time.
This could be part of the issue since KPM doesn't support VM's.
Try uninstalling VB. Then reinstall KPM to see if there are any changes.
CKO wrote: ↑30 Jan 2025, 17:22
Hello KPM Team,
I have the same problem, since the last two updates the connection breaks after about half an hour. Usually after the automatic notification to save the work.
Best regards
We do have very strict connection checks and sometimes if KPM doesn't receive the correct response, it shuts itself down as a safety measure.
Unfortunately this does result in a shutdown of KPM.
The irony here is, that's why there is a REMINDER to save your work, incase something unfortunate happens
Re: Extremely Slow and Freezing
Posted: 06 Feb 2025, 20:48
by Marusha81
Hello, disabling the VM network adapters during the operation of KPM solved the problem. Thank you for the help
